Privacy Policy
Effective Date: April 29, 2025
This Privacy Policy (“Policy”) outlines the policies and practices of RM ZURICH LLC dba La Vita Espresso (“Company,” “we,” “us,” or “our”) with respect to the collection, use, disclosure, and protection of personal information submitted, collected, or otherwise obtained through use of our website, associated forms, and related online services (collectively, the “Site”).
By accessing, browsing, or otherwise interacting with the Site, users (“you” or “your”) acknowledge and accept the practices described herein.
1. Information Collection
The Company may collect, store, and otherwise process various categories of personal information, which may include but is not necessarily limited to:
- Identifying information (such as name, phone number, and email address);
- Event-specific information submitted via quote request forms (e.g., dates, times, event location, and estimated attendance);
- Employment-related information submitted through job application forms, including but not limited to employment history, availability, resume submissions, reference details, education, certifications, and any other voluntarily provided responses;
- Technical information obtained via analytics tools, such as IP addresses, browser type, device characteristics, and usage behavior;
- Subscription preferences and marketing opt-ins (e.g., via newsletter signup forms).
Such information may be collected through direct submission by you via forms, automated technologies (e.g., cookies, analytics), and third-party tools integrated into the Site.
2. Use of Information
The personal information collected may be used for a variety of operational and administrative purposes, including, without limitation:
- To evaluate and respond to quote requests, service inquiries, or booking-related communications;
- To process and review job applications for employment consideration;
- To facilitate email communication and optional marketing messages (subject to user opt-in);
- To conduct internal performance tracking, troubleshoot website issues, and enhance user experience;
- To comply with legal obligations or enforce our rights under applicable laws.
No personally identifiable information shall be used for purposes materially different from those stated above without reasonable notice.
3. Disclosure to Third Parties
Personal data may be shared, disclosed, or otherwise made available to authorized third parties only to the extent required for operational purposes and subject to applicable safeguards. These third parties may include:
- Google Analytics (site traffic analytics and behavioral tracking)
- Mailchimp (email marketing services)
- Stripe and Square (payment processing platforms)
We do not engage in the sale, trade, lease, or rental of personal data to third-party entities for marketing or any other commercial purpose outside the scope of service functionality.
4. Data Retention
The Company retains collected personal information for the duration reasonably necessary to fulfill the purpose for which it was collected, or as required by applicable laws and internal recordkeeping protocols. Job application submissions may be maintained for future hiring consideration unless otherwise requested by the applicant.
5. Data Subject Rights and Choices
Individuals may, subject to reasonable verification, request to review, update, or delete personal information by contacting the Company using the contact form available on the Site. Additionally, users may opt out of marketing emails by utilizing the unsubscribe functionality embedded in email communications.
6. Data Security
Reasonable administrative, technical, and physical safeguards are implemented to protect personal information from unauthorized access, use, or disclosure. While no data transmission or storage system is entirely secure, the Company endeavors to employ industry-standard security protocols appropriate to the nature of the information.
7. Children’s Privacy
This Site is not intended for use by individuals under the age of 13. We do not knowingly collect, solicit, or retain personal information from anyone known to be under 13 years of age.
8. Policy Modifications
The Company reserves the right to revise, amend, or otherwise modify this Policy at any time, without prior notice. The most current version of the Policy will be posted on this page and denoted by the “Effective Date” at the top. Continued use of the Site following any such update constitutes acknowledgment and agreement to the updated terms.
9. Contact Information
All inquiries regarding this Policy, including requests related to data access or removal, must be submitted exclusively through the contact form located on the Company’s website.
Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the website operated by RM ZURICH LLC dba La Vita Espresso (“Company,” “we,” “us,” or “our”). By accessing this website, you accept and agree to be bound by these Terms.
Website Use
All content on this website is for informational purposes only. You agree not to misuse the website in any manner, including interfering with its operation or attempting unauthorized access to any part of the website or its systems.
Disclaimer of Warranties
This website and all content and services provided through it are provided “as is” and “as available,” without warranties of any kind, either express or implied. We make no warranties regarding the accuracy, completeness, reliability, or availability of the website or its content.
Limitation of Liability
In no event shall the Company or its affiliates, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to access the website.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website following the posting of changes constitutes acceptance of those changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions.
Equal Opportunity Compliance
RM ZURICH LLC dba La Vita Espresso is an equal opportunity employer. We do not discriminate against employees, applicants, or customers based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable federal, state, or local law.
To comply with requirements set forth by the Small Business Administration (SBA) for recipients of federal financial assistance, we provide access to the official nondiscrimination poster below: